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Refund and Returns

Refund and Returns Policy for Matt Forbes Dev.

Last Updated: 10/10/23

  1. Refund Policy

At mattforbesdev.com, we take pride in providing high-quality website templates and digital products. Your satisfaction is important to us. However, since our products are digital and delivered electronically, we have a specific refund policy in place:

1.1 Eligibility for Refund

  • We offer refunds only for the following reasons:
    • You encounter technical issues with the product that we are unable to resolve.
    • You mistakenly purchased the same product multiple times.
    • You were charged for a product you didn’t receive.

1.2 Refund Request Procedure

  • To request a refund, you must contact us within 30 days of the purchase date.
  • Please provide detailed information about the issue you are facing or the reason for the refund request.
  • Our support team will assess your request and may require further information to process your refund.

1.3 Refund Process

  • If your refund request is approved, we will process the refund to the original payment method used for the purchase within 10 business days.

1.4 Refund Rejection

  • Refund requests may be denied in the following situations:
    • You fail to meet the eligibility criteria mentioned above.
    • You request a refund after the 30-day period.
    • You purchased a product and requested a refund multiple times.
  1. Returns Policy

 

2.1 Eligibility for Returns

  • Returns are not applicable to our digital products as they are transferred electronically to the customer. Once the product has been downloaded or accessed, we cannot accept returns.
  1. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please feel free to contact us

Please note that this policy is subject to change, and any updates will be posted on our website. It is your responsibility to review this policy periodically to stay informed about any changes. By using our website and purchasing our products, you agree to adhere to the terms and conditions outlined in this policy.

Thank you for choosing mattforbesdev.com for your website template needs. We appreciate your business and are committed to providing you with the best digital products and services.